Frequently Asked Questions

Everything you need to know before booking your ride with Welcome Taxi.

How do I book a ride?

The fastest way is WhatsApp — message us your pickup location, destination and time and we'll confirm your ride. You can also call us directly at +961 9 788884 or +961 3 727267, any time, day or night.

How much will my ride cost?

Our pricing is quote-based rather than a fixed meter rate. Send us your trip details on WhatsApp or by phone and we'll give you a fare before you book, so there are no surprises.

What areas do you serve?

We're based in Adma and serve all of Lebanon — Beirut, Jounieh, Byblos, Tripoli, the Bekaa Valley, Sidon, Tyre, and everywhere in between, including Beirut–Rafic Hariri International Airport.

Are you available 24/7?

Yes. Welcome Taxi operates 24 hours a day, 7 days a week, 365 days a year, including public holidays.

What types of vehicles do you have?

Our fleet includes sedans for individuals and small groups, and vans for larger groups or trips with extra luggage. Let us know your group size and we'll match you with the right vehicle.

How do I pay for my ride?

Payment is made directly with your driver, in cash or by card. We do not currently support online prepayment.

Can I book for an airport pickup with a specific flight?

Yes — share your flight number and arrival time when you book, and we'll plan your pickup around it so your driver is ready whether you land early or late.

Do you offer corporate or recurring bookings?

Yes, we work with businesses that need regular transport for staff or visitors. Message us on WhatsApp to set up a corporate arrangement.

Still have questions?

Reach out and we'll answer directly.

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